Shipping & Delivery Time

Orders will ship out once ALL items can be fulfilled within the purchase. Packages will ship out according to the LATEST Pre-order date unless stated otherwise.

Orders will ship out within 2 to 3 business days from the IN-STOCK DATE at the time of purchase. Please note our warehouse is closed on weekends.

Orders placed during weekends and holidays will be processed the next available business day. Additionally, orders placed after 10:00 AM PST will be processed out the following business day.

Timely delivery is subject to the Terms of Service published by the carrier. Please note circumstances out of our control such as natural disasters, holiday delays, etc. may cause shipping delays and postponements. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.

We are not responsible for any items/packages lost during transit or if it has been tracked as delivered.

Special Notes

-All orders are subject to approval based on the order information provided. Before you pay, please make sure your address in order matches the address you would like us to ship to. 


-Pending - Your payment has not been cleared. And your order will not be shipped. 
In the occasion an item is out of stock or unavailable, your order may not be shipped until a Customer Care Representative has contacted you for further instructions

-Shipped - When your order has shipped", your order is on its way to courier (USPS, UPS etc). You should receive an Email contains the tracking number and you can track your order convenient.

 

Track Your Order

 

Pr-orders


We accept pre-orders of certain products, the whole order with pre-order items will be shipped together by default. Please also be aware the pre-order schedule might change under notification.


Combined shipping


We could help combine shipping of multiple orders, please choose combined shipping method in the latter order and notify us in the comment of the order you want to combine.

Shipping Methods

Please Note:

-Default shipping methods are USPS and UPS. If you want to use specific delivery, please contact our support team first yesgoteamservice@gmail.com

-All items will be shipped from 203 S Ford Blvd Ypsilanti Michigan USA

-Free domestic shipping for standard orders in the U.S.

 

Working Days


Our customer support is available:
Monday through Friday: 10:00AM to 7:00PM BJT ; Saturday: 10:00AM to 5:00PM BJT ;